Safe Harbor Seafood

**Pickup Instructions** Notify any cashier of your online order, then go to the right side of the display case for pickup—no line necessary.&nbsp; For questions, ask staff. If you can’t make the pickup time, call us 30 minutes ahead to adjust. We’re here to help!

Store Pickup

Please choose a delivery time window. Most items come in an insulated cooler with ice. For live crawfish, platters, or oysters, select a time when you’ll be available. Orders will be adjusted for catch weights (e.g., .98 or 1.3 lbs of fish cut vs. 1 lb ordered). Your card will be pre-authorized for the original amount, then charged for the actual weight. If you see two charges, the first is the pre-authorization, and the second is the final total. Pre-authorization funds will be released in 2-3 business days, similar to gas pumps. Thank you for choosing Safe Harbor Seafood!

Delivery

Order GuidelinesPlace orders two days in advance for Thursday, Friday, or Saturday delivery.Handling fees apply based on package size:&nbsp;&nbsp;- 1-5 lbs: $10&nbsp;&nbsp;- 6-10 lbs: $15&nbsp;&nbsp;- 11-15 lbs: $20&nbsp;&nbsp;- 16-20 lbs: $25&nbsp;&nbsp;- 21-25 lbs: $30&nbsp;&nbsp;- 26-30 lbs: $35&nbsp; Orders will be adjusted for catch weights and handling fees (e.g., .98 or 1.3 lbs of fish cut vs. 1 lb ordered). Your card will be pre-authorized for the original amount, then charged for the actual weight. If you see two charges, the first is the pre-authorization, and the second is the final total. Pre-authorization funds will be released in 2-3 business days, similar to gas pumps. Items are shipped fresh, not frozen (unless noted). When you open your box, ice packs might sweat or melt, and there may be some liquid at the bottom—this is normal. As long as your seafood is cool to the touch, it's good to go! **IMPORTANT- ignore departure date message- the day you select is the day you will receive your shipment at your home- not the day it will be sent to ups. Thank you for choosing Safe Harbor Seafood!

Shipping

Pick up from the shrimp stand to the right of the market outside of the wholesale front door.

Monday Marketplace pickup

Safe Harbor Seafood Nationwide Shipping 

Safe Harbor Seafood Market is the culmination of years of experience you only get in a family business&nbsp;We are proud to offer the best local seafood in Mayport, Florida and the surrounding areas. Stop in and dine, order catering or purchase fresh fish to cook your own delicious meals. We can’t wait to satiate your craving for fresh, delicious fish and shellfish straight from the sea.

Safe Harbor Seafood Market is the culmination of years of experience you only get in a family business We are proud to offer the best local seafood in Mayport, Florida and the surrounding areas. Stop in and dine, order catering or purchase fresh fish to cook your own delicious meals. We can’t wait to satiate your craving for fresh, delicious fish and shellfish straight from the sea.

All orders for local seafood home delivery must be placed by 5:00 PM for next-day delivery. Orders can also be scheduled up to seven days in advance, but fulfillment is subject to product availability. In the event of any issues with your order, such as item unavailability, our team will contact you promptly to discuss alternatives or adjustments.We appreciate your understanding and look forward to serving you the freshest seafood Mayport has to offer!

Our delivery zone details can be found on the Service Locations page. Home delivery and pick-up is available from Wednesday to Saturday for orders placed by 5 pm one day in advance.If you prefer to pick up your order, we offer store pickup at our location:4371 Ocean St, Atlantic Beach, FL 32233Feel free to choose the option that works best for you!

When you place an order, we place a hold for a slightly higher order total on your card. This pending hold is replaced by the correct charge upon successful packing and delivery. This ensures that suppliers can charge accurate weights for products (i.e. 1.09lb or 0.98lb fish fillet vs. 1lb ordered). If you cancel the order or the payment hold is not captured, the authorization is cancelled and the funds are released back. It&#39;s very similar to the gas pump!

You can cancel your order up until the order cutoff time before delivery or pick up. Because our team starts very early in the morning, we are not able to accommodate changes to your order on the day of delivery.

We cannot accept returns or cancellations the same day of your order but we will do our best to address any issue with your order. You can cancel or change your order up until the cutoff hour for your service region.

Gift cards that are bought online or sent as a gift can only be used to purchase items online for pick up or delivery from the seafood market. Giftcards purchased in store at the market or restaurant may be used in person. 

Consumer AdvisoryConsuming raw oysters or shellfish may increase your risk of foodborne illness, particularly for individuals with weakened immune systems. The U.S. Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) caution that raw oysters and shellfish can contain harmful bacteria or viruses that can cause severe illness in vulnerable individuals.

Shipping PolicyShipping rates are automatically calculated at checkout. Safe Harbor Seafood ships using the most efficient method available to ensure your seafood arrives fresh and on time.Shipping Schedule:Orders are shipped for delivery on Thursdays, Fridays, or Saturdays only.To ensure timely delivery, all orders must be placed at least two days in advance by 4:00 PM EST.For Thursday delivery, place your order by Tuesday at 4:00 PMFor Friday delivery, place your order by Wednesday at 4:00 PMFor Saturday delivery, place your order by Thursday at 4:00 PMOrders placed after these cutoff times will be scheduled for the next available delivery window. We do not ship for arrival on Sundays, Mondays, or Tuesdays to maintain quality and freshness during transit.Please not all orders will be subject to a $10-$25 handling fee based on volume.

Inclement Weather PolicyWe’ll always work with UPS to resolve any delivery issues, but once your order leaves our facility, delays caused by weather or natural events fall under the carrier’s “Act of God” policy and are not eligible for refund.Since we are billed in full once a package ships, we recommend customers check weather conditions along the delivery route before placing an order to ensure a smooth and timely arrival.

Please note there is a 30 lb maximum for shipping. For larger orders please call 904-319-6311.

Have a question? We have answers. Here are some common ones: LOCAL DELIVERY See below, What are your order cutoff times? All orders for local seafood home delivery must be placed by 5:00 PM for next-day delivery. Orders can also be scheduled up to seven days in advance, but fulfillment is subject to product availability. In the event of any issues with your order, such as item unavailability, our team will contact you promptly to discuss alternatives or adjustments.We appreciate your understanding and look forward to serving you the freshest seafood Mayport has to offer!, Where do you deliver? Do you have pickup locations? Our delivery zone details can be found on the Service Locations page. Home delivery and pick-up is available from Wednesday to Saturday for orders placed by 5 pm one day in advance.If you prefer to pick up your order, we offer store pickup at our location:4371 Ocean St, Atlantic Beach, FL 32233Feel free to choose the option that works best for you!, Why do I see a pre-authorization / payment hold on my statement? When you place an order, we place a hold for a slightly higher order total on your card. This pending hold is replaced by the correct charge upon successful packing and delivery. This ensures that suppliers can charge accurate weights for products (i.e. 1.09lb or 0.98lb fish fillet vs. 1lb ordered). If you cancel the order or the payment hold is not captured, the authorization is cancelled and the funds are released back. It&#39;s very similar to the gas pump!, etc.

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