See below

All orders for local seafood home delivery must be placed by 5:00 PM for next-day delivery. Orders can also be scheduled up to seven days in advance, but fulfillment is subject to product availability. In the event of any issues with your order, such as item unavailability, our team will contact you promptly to discuss alternatives or adjustments. *If customers do not answer we will send orders with all other items*

We appreciate your understanding and look forward to serving you the freshest seafood Mayport has to offer!

Our delivery zone details can be found on the Service Locations page. Home delivery and pick-up is available from Wednesday to Friday for orders placed by 5 pm one day in advance.

If you prefer to pick up your order, we offer store pickup at our location:

4371 Ocean St, Atlantic Beach, FL 32233

Feel free to choose the option that works best for you!

When you place an order, we place a hold for a slightly higher order total on your card. This pending hold is replaced by the correct charge upon successful packing and delivery. This ensures that suppliers can charge accurate weights for products (i.e. 1.09lb or 0.98lb fish fillet vs. 1lb ordered). If you cancel the order or the payment hold is not captured, the authorization is cancelled and the funds are released back. It's very similar to the gas pump!

You can cancel your order up until the order cutoff time before delivery or pick up. Because our team starts very early in the morning, we are not able to accommodate changes to your order on the day of delivery.

We cannot accept returns or cancellations the same day of your order but we will do our best to address any issue with your order. You can cancel or change your order up until the cutoff hour for your service region.

Gift cards that are bought online or sent as a gift can only be used to purchase items online for pick up or delivery from the seafood market. Giftcards purchased in store at the market or restaurant may be used in person.

Consumer Advisory

Consuming raw oysters or shellfish may increase your risk of foodborne illness, particularly for individuals with weakened immune systems. The U.S. Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) caution that raw oysters and shellfish can contain harmful bacteria or viruses that can cause severe illness in vulnerable individuals.

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Nationwide Shipping Policy

Safe Harbor Seafood ships fresh seafood nationwide using UPS Next Day Air, with shipping rates calculated at checkout.

Shipping Information

• Ship Days: Wednesday & Thursday
• Delivery Days: Thursday & Friday
• Order Cutoff: 5 PM the business day before shipping
• Select Your Ship Date: The date selected at checkout is when your order ships, not when it arrives.

Looking for cheaper shipping? We also offer custom UPS 2nd Day Air quotes, which can significantly reduce shipping costs! Call 904-319-6311 for a personalized quote.

Handling Fees

Handling fees cover insulated packaging, ice packs, and preparation.

Package WeightFee1–5 lbs$106–10 lbs$1511–15 lbs$2016–20 lbs$2521–25 lbs$3026–30 lbs$35

Important Order Information

• Fresh Seafood: Carefully packed cold for shipping.
• Actual Weight Pricing: Final charges reflect the actual weight of freshly cut seafood.
• Temporary Holds: Authorization holds typically release within 2–3 business days.
• Availability: Prices and availability may change. We'll contact you if an item is unavailable.
• Upon Arrival: Refrigerate immediately. Some ice-pack melting is normal, but seafood must arrive properly chilled (40°F or below).

Questions or custom shipping quotes? Call 904-319-6311.

Thank you for supporting Safe Harbor Seafood — Fresh from Mayport to Your Door!

Inclement Weather Policy

We’ll always work with UPS to resolve any delivery issues, but once your order leaves our facility, delays caused by weather or natural events fall under the carrier’s “Act of God” policy and are not eligible for refund.

Since we are billed in full once a package ships, we recommend customers check weather conditions along the delivery route before placing an order to ensure a smooth and timely arrival.

Please note there is a 35 lb maximum for shipping. For larger orders please call 904-319-6311.

Save on Shipping with UPS 2nd Day Air!

Looking for a more affordable shipping option? We offer custom UPS 2nd Day Air quotes, which can significantly reduce shipping costs compared to Next Day Air.

How It Works:

1. Call us at 904-319-6311 before placing your order.
2. Tell us what seafood you'd like, the quantity, and your delivery ZIP code.
3. We'll calculate a custom 2nd Day Air shipping rate and provide your total estimated cost.
4. If you approve the quote, we'll help arrange your order and shipping.

Please Note: 2nd Day Air orders typically arrive two business days after shipping. Availability and pricing depend on your order and destination.

Call 904-319-6311 to get your custom shipping quote!